Frequently Asked Questions

Yes, you can! Multybyte is one of the best health care e-commerce website out there in the market that delivers to your healthcare and wellness needs, anytime, anywhere! Our website offers you trustworthy and genuine products that are carefully selected and monitored to exceed your expectations. Not only that, a wealth of goodies such as unbeatable offers, exciting products from new brands, multiple modes of payment etc. await you!

Yes, but you need to do this only once on our website. This helps us ensure we deliver orders to verified customers only. Also, once you sign in with your registered account, you will be able to create a personalised profile, rate or review products, ask questions about them, view your past orders and create a wish list of your favourite products. The checkout process becomes easier and faster as we store your delivery information saving you the task of entering your address every time you make a purchase.

When you will open the website you will see the section of Signup/Login in the top right corner of the screen just click that button and then you can easily sign up by providing either your email or your phone number.
1) Create an account using your email and phone number
In case you have not signed-up or signed-in, you are still free to browse website. However, to complete certain actions such as purchase, review or rate products, ask queries and more, you will need to sign-up/sign-in. Visit the navigation bar and click the 'Sign-in/Sign-up' option whenever you wish to create your account or sign-in to an existing one.

The mandatory details required to create a new account include your name, a valid email address, and a valid mobile number.

You can pay for your order using the following modes of payment:
a. Credit and Debit Cards
b. Netbanking
c. UPI's
d. Wallets like Paytm, AmazonPay, etc.

We deliver to all major pin codes across cities in India! You can confirm if we deliver to your area by entering your pin code on any product page. We deliver orders within the timeframe specified for a given pin code. Delivery timelines are measured in working days which exclude Sundays and public holidays. In case of delays, we will ensure that you are duly informed.

All products undergo rigorous checks before they leave our warehouses. We take pride in the quality of our packaging. All products are packed using high quality material to ensure you receive them damage-free.
R. Can I shop according to a fixed category of a product?
S. Yes, on the homepage just scrolling the page little bit of down you will notice a “SHOP BY CATEGORY SECTION”, just click on that and all the available shopping categories will appear in front of you and you can select the desired category.

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